Shipping policy
Shipping Policy
Order and Delivery Timeframe
All orders are processed and delivered within two (2) weeks from the point of order.
This means your item should arrive at your door within two weeks of placing your order, including both processing and shipping time.
Each piece is carefully prepared, and some items are made to order, which helps ensure the highest quality before dispatch.
Shipping Time
Delivery times may vary slightly based on your location and local courier schedules.
Typical delivery windows:
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UK : 7–14 days total from order date
We always aim to deliver as quickly as possible within the stated timeframe.
Shipping Costs
Shipping fees are calculated at checkout and displayed before payment is completed.
Free or discounted shipping may be offered during special promotions.
Tracking Your Order
Once your order has been dispatched, you will receive an email with tracking details (if applicable). Please allow up to 48 hours for tracking information to update once the courier has received your package.
Delays and Delivery Issues
We work with trusted courier partners to ensure timely delivery. However, delays due to customs, weather, or courier disruptions are beyond our control.
If your order hasn’t arrived within the estimated timeframe, please contact us at AAAoutlet@gmail.com, and we’ll assist you in tracking your parcel.
Returns and Exchanges
Because our products are often made to order or customized, returns and exchanges are not accepted unless the item arrives damaged or defective.
If this happens, please contact us within 48 hours of delivery with your order number and photos of the issue for a prompt review.
Contact Us
For any shipping or delivery questions, please contact our support team at:
📧 AAAoutlet@gmail.com